COMMISSION TERMS AND CONDITIONS

The general terms contained in the credit terms published on the City Lodge Hotels Limited (“CLH”) website shall be applied to and must be read in conjunction with the terms below. Only International Air Transport Association (“IATA”) registered travel agencies (the “Customer”) shall, unless otherwise specifically agreed to in writing by CLHG, qualify to receive commission on the terms and conditions contained herein.  CLHG reserves the right to, at any time, amend the qualifying criteria required for a travel agency to receive commission.

Commission on invoices paid in respect of accommodation only (excluding VAT and all levies) shall be subject to the following terms and conditions:

1.1 Each and every invoice made out to the Customer shall be paid by the Customer to CLH, without any deduction or set off of any nature whatsoever, in accordance with the details set out in such invoice.

1.2 The payment terms in respect of each and every invoice to the Customer shall be strictly 30 (thirty) days calculated as from the date of statement where incidental credit has been provided to the customer in accordance with the CLH credit terms, failing which all invoices shall be pre-paid in full.

1.3 The customer shall earn commission based on the amount of accommodation only (excluding VAT and all levies) at the following rates, which shall be calculated as from the date of statement to the date of full payment as follows:

• Payment within 30 (thirty) days from the date of statement – 10%
• Payment within 60 (sixty) days from the date of statement – 5%
• Payment within 90 (ninety) days or more from the date of statement – 0%

CLH reserves the right to amend the above rate percentages.

1.4 CLH shall, on or before the fifteenth  day of every month, inform the Customer of the commission for which they qualify and payment to the Customer shall be effected by CLH within 30 days of CLHG receiving an invoice from the Customer detailing the amount of commission owing.

1.5 Should the Customer fail to issue the invoice within 60 days of CLH informing the Customer of the commission amount, CLH shall be under no obligation to pay the commission amount to the Customer.

1.6 All payments shall be effected in South African Rands (“ZAR”) and all invoices shall reflect amounts owing in ZAR.

1.7 Should the Customer qualify for commission amounts but be indebted to CLH for any amounts owing in respect of accommodation and associated services, both the Customer and CLH hereby agree that CLH shall be entitled to set the commission amounts payable by CLH off against the amounts owing by the Customer in respect of accommodation and associated services.

1.8 Should there be any disagreement between the Customer and CLH on the commission amounts due and payable, these must be raised by the Customer to CLH within 10 days of CLH informing the Customer of the commission for which they qualify. Should the Customer fail to query the commission amounts within the 10 day time period, the Customer shall be deemed to have accepted the amount owing and may not query it at a later stage. Should the Customer disagree on the commission amount calculated by CLH, the onus shall be on the Customer to prove the commission amount they believe to be owing.

1.9 In the event of the amount payable in terms of any invoice not being paid in full by the Customer to CLH on the applicable due date thereof, all commissions earned shall be forfeited. 

1.10 CLH shall be entitled to amend and/or cancel these commission terms and conditions from time to time at their sole discretion and shall endeavour to communicate such changes to the qualifying Customers via a suitable medium.