Our profile
From its humble beginnings with the visionary launch of City Lodge Randburg (now City Lodge Hotel Bryanston) on 1 August 1985, City Lodge Hotels has grown to become one of South Africa's leading hotel chains. Founded by Swiss-born Hans Enderle, this inaugural property laid the foundation for a commitment to quality accommodation, a welcoming ambience, and friendly, efficient service – principles that remain the cornerstone of the group's success today.
Pioneering the quality, selected services hotel concept in South Africa, the group formally incorporated in July 1986, embarking on a journey of substantial growth and strategic diversification to cater to the evolving needs of modern travellers. This expansion saw the introduction of the highly successful second-tier Town Lodge concept in 1990, followed by a significant milestone with the group's successful listing on the Johannesburg Stock Exchange on 18 November 1992.
Further solidifying its position in the market, City Lodge Hotels strategically acquired a 50% interest in the upmarket Courtyard Hotel chain in 1995, the same year that marked the launch of Road Lodge, a brand specifically designed for the budget-conscious traveller. Demonstrating its long-term commitment to this premium segment, the group acquired the remaining 50% of the Courtyard Joint Venture in 2015.
The group's dedication to its employees was underscored on its 10th anniversary, 1 August 1995, with the launch of the City Lodge 10th Anniversary Employees Share Trust, empowering all staff members to become stakeholders in the company's continued success.
Today, City Lodge Hotels boasts a significant portfolio of 7478 rooms across its four distinct brands: 5 Courtyard Hotels (472 rooms), 18 City Lodge Hotels (3226 rooms), 12 Town Lodges (1507 rooms), and 23 Road Lodges (2273 rooms). This scale positions the group amongst the top 250 largest hotel chains globally.
A common thread woven throughout City Lodge Hotels is an unwavering commitment to service excellence, delivered by a highly motivated and dedicated team. This consistent focus has cultivated a loyal clientele of both business and leisure travellers over almost four decades, solidifying the group's reputation as a trusted leader in the African hospitality landscape.
Our vision
We will be recognised as the preferred sub-Saharan African hotel group. Through dedicated leadership, teamwork and kindness, we will demonstrate our consistent commitment to delivering caring service with style and grace. We will constantly enhance our guests' experience through our passionate people, ongoing innovation and leading-edge technology. Our integrity, values and ongoing investment in our people and hotels will provide exceptional returns to stakeholders and ensure continued, sustainable growth. Through acts of kindness we will make a positive difference to our guests, our colleagues, our communities and our environment.
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Our credo
Our credo represents the character of City Lodge Hotels. It represents the collective qualities, mental and moral, that distinguish us in our marketplace. Whilst our hotels are constructed with bricks and mortar, it is our people, and the relationships that they build with other people, that provide the real strength that allows us to grow and prosper. We care for our country, for the property of our Guests, for our company, and for our environment, with which we have been entrusted by future generations. But above all, we care for people! To care for people means that we are emotionally connected, that we feel concern and that we are sincerely interested in people’s well being and success. We care for our Guests, for one another and for the communities in which we live. We care about being hospitable, about the safety and well being of our Guests whom we warmly welcome into our ‘homes from home’. We care for our employees, whose work we value, respect and recognise for its worth and contribution. We care for our families and especially for our children who will represent us in the way they live out their future. We care for our shareholders, for the hard earned money that they invest in our company and for the trust that they have placed in us to grow their money wisely. We care for and respect our suppliers whom we trust to provide us with goods and services of the highest quality. Caring comes from the heart - that’s why we are passionate about what we do. That’s why we a
We serve
As leaders, we serve our people. We strive to understand, to empathise and to support, to develop our people to be the very best they possibly can be. Through caring and through serving we build successful communities. Communities of Guests who return again and again. Successful communities in which we live and to whom we contribute our time, energy and our skills. A hospitality industry community in which we actively participate, in which our voice is heard and whose standards and skills we constantly seek to advance. We are ordinary people. Every day we accomplish extra-ordinary things, as "People Caring for People.” In this we will not fail. We care too much
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Corporate Profile
King IV Application Register
BEE Industry Score Card
BEE Commission Report
Memorandum Of Incorporation
The Code
Supported Charities
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